工作职责

• VIP客户资料的整理和发送；累计VIP客户消费记录的补充，定期检查CRM系统并输入资料；定期更新VIP信息及累计VIP客户所在店铺消费的所有明细表。
• 货品转出的所有相关工作，货品转入资料的统计和规整；每周来货明细的存档；需要补充的货品录入电脑并给上海采购部发送邮件做好确认。
• 所有店铺进出人员的入职和离职手续的跟进工作：新员工工服的分放及收回，餐卡的办理及退卡等相关手续。
• 快递费用的结算、统计，填写快递费用明细；店铺内所有文具、纸袋，制服，工牌的申请和补充；定期订购水票，结算水费；购买店铺日常所需物品以为客人所提供的饮料等。
• 每周对各店铺发送的案例进行整理和存档；定期更新店铺日常所需的各种联系方式的表格。
• 保洁日常工作的安排和管理，及仪容仪表方面的管理。

任职资格

• 全日制专科以上学历,文秘或管理类专业。
• 两年以上的零售业文职类或售后服务方面的工作经验，有奢侈品行业经验者优先。
• 身体健康，符合履行岗位职责应当具有的健康标准。
• 精通OFFICE办公软件（尤其是EXCEL），具备日常英语口语交流的能力。
• 英文CET 4及以上，计算机一级及以上。
• 形象气质佳，良好的亲和力，语言表达能力强。

上班地址：无锡商业中心

Founded in Florence in 1921, Gucci is one of the world's leading luxury fashion brands. With a renowned reputation for quality and Italian craftsmanship, Gucci designs, manufactures and distributes highly desirable products such as leather goods (handbags, small leather goods, and luggage), shoes, ready-to-wear, silks, timepieces and fine jewellery. Eyewear and fragrances are manufactured and distributed under license by global industry leaders in these two sectors. Gucci products are sold exclusively through a network of directly operated boutiques (446 DOS as of June 2013) and through e-commerce, as a valuable complementary business channel. Gucci products are also distributed through a small number of franchisees, and selected department and specialty stores. For more information about Gucci, please visit www.gucci.com.