? Reports to outlet as scheduled, in uniform, eat, clean and ready to work
根据排班准时上班，准备工作之前需已用毕餐，换好工装，一切就绪。
? Must know the entire outlet schedule, have to know which waiter, supervisor is working and assign them side work duties.
必须熟知整个部门的工作计划，以及每个员工和主管的工作，并为其分配其他工作。
? The Outlet Manager餐厅经理
a） Must know menu items as well as drink list
必须熟知所有的菜单和酒水单内容
b） Must know outlet setup standards.
必须熟知canting 的摆台标准。
c） Oversee entire operation; lead by good example
监督整个运营过程
d） Handles complaints and reports to Director of Food & Beverage or Ass. Dir F&B in his absence all deficiencies.
向餐饮总监，如果餐饮总监不在则向餐饮副总监汇报客人投诉。
? Trains new staff in all aspects of Outlet food and beverage service standards.
培训员工全面餐饮知识和服务标准。
? Assists in set up, service mise en place and ensures smooth operation at all times.
协助布置摆台，保证运营顺畅。
? Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程，酒店规章制度和紧急情况处理程序。
Continued 续
? Employee performs all cashier and revenue recording duties according to hotels policy & procedures.
根据酒店的制度和流程，员工必须掌握所有的收款和收入登记的职能。
? To ensure that policies and procedures are followed.
保证标准和规范得到执行。
? To monitor and enforce the staff’s personal grooming and hygiene standards at all times.
监督可管理员工的个人仪表和卫生符合规定。
? To enforce the punctuality of the entire team.
增进团队成员的时间观念和守时。
? To create a good working atmosphere and build a team in order to increase morale and efficiency.
建立一个良好的工作氛围，增强团队的职业道德和工作效率。
? To handle employees’ problems and refer them to Director of Food & Beverage or HRD, if necessary.
对于员工的问题，征询餐饮部总监和人事部总监的意见。
? To coach and counsel the team members when required.
必要时对员工进行处罚和教导
? To co-ordinate and implement training programmes after identifying the need of employees, conduct training sessions for all staff members and evaluate their performance.
在认清员工培训需求后，协调并引入培训课程，并评估员工的表现。
? To maintain effective communication and build good working relations with the kitchen.
同厨房保持良好的工作关系和有效的沟通。
? To liaise with other departments.
同其他相关部门保持联络。
? To prepare weekly duty roster for the department.
预备部门每周排班计划
? To control time sheets, attendance records and all staff’s allowances.
掌管工作时间表，考勤纪录和所有员工信息。
? To complete all necessary report on major events and activities of the department.
汇报所有部门主要活动和事件。
? To monitor maintenance requisitions.
维护状况追踪。
? To attend weekly F&B meeting, daily briefing and weekly Chef’s meeting.
参加每周餐饮部会议，每日早会和每周厨房会议。
? To hold daily pre-meal briefing with staff.
带领员工开餐前会。
? To conduct outlet meetings.
定期召开部门会议。
? To handle all guests’ comments on restaurant operations and record them on logbook.
处理客人对于餐厅运营方面的意见，并反映到工作日志中去。
? To set up a regular and VIP guest cardex system.
建立常规客人和VIP客人档案。
? To plan and implement a proper cleaning schedule on a daily, weekly and monthly basis.
Continued 续
计划和实施正确的每日，每周和每月清扫计划
? To ensure hygienic service is provided and maintain good condition of furniture and equipment.
确保卫生服务正常，所有的家具和设备状态良好。
? To monitor that budgeted food & beverage revenue and cost are kept in target.
监督食品酒水收入和成本都控制在计划之内。
? To suggest ideas to the management and implement promotional activities in order to generate extra business.
为管理和推广活动提供建议以推动更多收益。
? To perform any other duties that might be requested by the Director of Food & Beverage.
执行餐饮总监分配的其他工作

上班地址：虹桥商务区