Responsibility:

• Work with manager to conduct survey to understand customer needs and triggers & barriers
• Support manager to analyze research findings and make recommendation to management team
• Communicate with internal functions to identify the research project objectives & scope and look for suitable methodology & agency, and then review agency proposal & quotation, and manage agency daily operation to guarantee the research quality
• Build up internal permanent research process to track the market trend and fulfil the customer insights to support strategy decision making
• Individually initiate and handle online survey and work out the report
• Collect marketing & competitor information to update the marketing intelligence to Management and other departments
• Manage the team administration tasks such as team event/outing, payment procedure, and others related

Requirement;

• Knowledge of research techniques and methodologies
• Strong analytic skills
• Proficient with MS office (Excel, PowerPoint, Access and others)
• Strong verbal, listening, and written communications skills required
• Excellent in English and Chinese is necessary
• Ability to work in a team environment and take and give direction
• Time Management and Project Management skills
• Openness to new ideas
• Bachelor degree in statistics, mathematics, computer science, social science, operation research or other hard sciences is preferred
• (for Specialist) 3+ years’ experience in research, or retail industry

上班地址：上海市真北路1425号