ESSENTIAL TASK:

• Ensure that the waiting area is tidy and clean
• Greet patients and check in
• Update patient’s information in system
• Escort patients
• Billing and cashiering
• Check-out at patient's bedside if it's required
• Prepare quotation for procedures and conduct financial counselling

- Handle calls - Handle enquiries and feedback

• Update physician’s roster and schedule patient’s appointment
• Prepare and maintain medical files
• Prepare insurance claim documents for direct billing
• Perform any other duties as assigned

KNOWLEDGE, SKILLS, and ABILITIES:

• Ability to communicate in English and Chinese, both verbally and in writing.
• Ability to communicate and coordinate on issues with other departments within Jia Hui family
• Good communication, customer service skills, presentable, amiable.
• Strong computer, word processing, and data entry skills.
• Good understanding relative medical knowledge and HA packages
• fixable on the roster

上班地址：桂平路689号