Participate and support hotel’s
strategic plan, develop departments
target and lead the team to achieve
the goal.

• Be good knowledgeable with brand

standard and implement it.

• Participate and support the

department’s SOP, P&P, rules and
regulations, to ensure that standards
are in accordance with the operations
manual.

• Maintains a steady flow of

communication to DOR or delegate and
to other department heads.

• Maintain well relationship with the

government police, implement the
police standard process.

• compile and post work schedules, lead

the team to ensure complete task
correct with high efficiency.

• Participate the appraising functions

such as hiring, performance,
counselling, suspending and dismissing
staff if necessary, to ensure
appropriate staffing and productivity.