Are you driven to bring customers live, on-schedule, with quality, regardless of challenges that may get in your way?

Do you take pride in how effectively you listen to, empathize with, and consult with your customers so they achieve the most value from your solution?

Do you live to solve complex problems that cross product, configuration, integration, global compliance, customer systems and customer process?

Would you be excited to join a growing and energetic startup with a product spanning 200+ countries?

If you answered yes to all of the above then this may be the opportunity for you. We are currently expanding our Services and Success team and would like to get to know you.

About Tradeshift Tradeshift is a cloud platform that connects buyers, suppliers, and all their processes in one place. Our vision is to connect every business in the world with one solution that evolves as business needs change. Our core apps help companies choose business partners, buy and sell goods & services, and collaborate at every step along the way. Since 2010 we have connected 500,000+ companies across 190 countries.

At Tradeshift, we believe a flat structure and politics-free environment is vital to empowering our people to make their own decisions. Our global team spans over 30 nationalities, which brings refreshingly diverse perspectives to our products and services. We know how to balance our professionalism with play. Tradeshift is headquartered in San Francisco with offices in Copenhagen, London, Suzhou, Tokyo, Paris and other cities.

Tradeshift is looking for a Supplier On Boarding Engineer to fulfill the following responsibilities.

What You Will Be Doing:

• You will assist Supplier on boarding leader for all integration within your assigned portfolio of supplier users
• Collaborating with our Supplier on boarding leader and Customer Success Managers, you will be participate for the fulfilment of each project in hand and within the timelines set for each campaign
• You’ll conducting multiple integrations on the behalf of several customers at once
• Achieve all quotas and deadlines for completing each integration case
• Drive the success of our users and keep them on track by familiarizing them with the Tradeshift platform, provide them with the best solutions and services to drive their success on Tradeshift
• Provide technical assistance to integrating suppliers and continuously find ways to improve and streamline the our services provided and the user experience

About You

• You have a Bachelor's degree in Business, Technology or Computer Science; or 1-2+ years working for the tech industry
• Strong prioritization and collaboration skills
• Good analytical skills and a structured way of working
• Highly motivated to over achieve against targets
• Good communication, presentation and highly refined interpersonal skills
• Good at written and verbal English
• Experience with transfer protocols like SFTP, FTPS, API’s and e-commerce processes would be an advantage
• Capability of taking own initiatives, working independently
• Some experience within customer or IT support, from either a large IT service provider, or other technical environment (Ideal but not required)
  

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