完成每周的宴请和拜访计划。
针对团队,散客,会议及宴会生意信息开展电话销售、访问、邮寄等销售活动。
确认所有的预定单(包括宴会与会议)被准确无误地在销售部与宴会之间进行沟通并生效。
保证对所有的来信和电话询问都进行有效的处理,建立一种令人愉快的工作关系。
记录客户对于酒店发展的建议和最新的信息。
熟悉酒店电脑及数据系统的运作和应用程序。
确定并保持对“销售及餐饮”等酒店电脑系统软件的有效运用。
注意整个酒店尤其是主要部门的运作(前厅部、客房部、餐饮部、宴会厅等)。
密切关注涉及竞争对手酒店的事宜(位置、常规价格、服务-偶尔或经常需要的)。
通过经常宴请、参观酒店、介绍酒店等活动宣传饭店。
维护酒店的正面形象。
发展同公众、旅客、客户以及商界人士之间的积极紧密关系。
销售经理缺席时,由助理销售总监指定另一名销售经理代行职责。
Complete weekly entertainment and weekly activities plan.
Conduct sales campaign by direct sales call / visits/mailing for group,meeting and banquets from all sources for bookings and leads.
Make sure all booking orders (banquet/meetings) are correctly instructedfor effective communication between sales and banquet operation.
Ensure all incoming correspondence and telephone enquiries are handledwith efficiency and great care to build up a pleasant working relationship.
Keep clients advised of latest information regarding hotel’sdevelopment.
The Sales Manager is familiar with the operation and application of the hotel's computer / data processing system.
Ensure the implementation and utilization of in-house softwareespecially the “sales and catering”, use it efficiently and maintain itsapplication
Keep well informed about the operations especially in essentialdepartments (Front Office, Housekeeping, F&B, Banqueting etc.).
Closely observe matters pertaining to competition (sites, prices,services offered on a regular basis - quarterly or more often if need be).
Promotes the hotel as often as possible through entertaining,conducting, site inspections, presentations etc. of the hotel.
At all times, promote a positive image of the hotel in all forms ofcontact.
Develop & foster close and positive rapport with the public, guests,clients and members of the trade.
In his or her absence, the Sales Manager may be replaced first by aSales Manager appointed by the Assistant Director of Sales.
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