服从能力：服从上级领导指派的任务，并能够很好完成。
督导下属员工按操作程序，热情周到地为宾客服务，对宾客的问题、投诉和要求应迅速而机敏地作出反应。
负责员工的考勤，工作班次的编排，检查员工的仪表、仪容，做好营业前准备工作。
对员工进行业务培训，提高员工素质、调酒技能和服务水平，对员工的表现作出评估。
负责酒用具的保管和管理。
协助楼面做好出品推广的同时，控制出品成本率
处理问题的能力：查明客人的满意程度，告诉主管任何客人的不满或问题无论大小。
完全了解所有紧急程序。
清洁吧台为营业作准备。
时刻保持并提供高质量的服务。
按照既定的服务序列和程序，配合饮料的订单，在部门运作。
根据订单从库存中及时取货。
禁止在没有领班的允许下擅自离开工作区域。
熟悉餐牌和饮品专业术语。
确保在酒吧营业前充足的玻璃器皿和吧台器具。
出席所有部门经理或培训部门组织的培训活动。
无论何时及时报告正确穿着制服名牌。
Obedience: Personnel who assist their superior in carrying out an assigned task.
Communication: Maintain good relation with outlet captain, supervisor , manager and waiters.
Self-disciplined: Adhere to the standards and sequence of service within the outlet.
Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small. Understand fully all emergency evacuation procedures.
Clean and prepare bar.
To perform a high quality service standard at all time.
To serve beverage orders according to the established service sequences and procedures, in the Departmental Operations Manual.
Obtain adequate stock from stockroom as per request sheet.
Do not leave the area of work without notifying Team Leader.
To be familiar with menu and beverage terminology.
Ensure sufficient quantities of glassware and bar utensils are available prior to the opening of the bar.
To attend all training sessions organized by the Outlet Manager or Training Department.
To prepare mise-en-place and perform side duties.
To report for duty punctually wearing the correct uniform and name badges at all times