1.Obedience: Personnel who assist their superior in carrying out an assigned task.
服从能力：服从上级领导指派的任务，并能够很好完成。

2.Communication: Maintain good relation with outlet, supervisor, manager and waiters.
沟通能力：与上级，同事，保持良好的关系。

3.Self-disciplined: Adhere to the standards and sequence of service within the outlet.
自我约束能力：根据酒店的标准和服务的顺序。

4.Problem solving: Ascertain guest’s satisfaction and advise supervisor of any guest complaints or problems no matter how small. Understand fully all emergency evacuation procedures.
处理问题的能力：查明客人的满意程度，告诉主管任何客人的不满或问题无论大小。完全了解所有紧急程序。