公司简介

岗位职责 职责相符度：4.7分 (高) /3人反馈

Operational

营运

Provides technical assistance, advises to Hotel Management Team so as to minimise overhead expenses and maximise productivity in all areas.

从技术的角度提供酒店管理人员合理的建议，以减低酒店资讯系统的投入并最大程度的提高系统得效率。

Assists authorised users in relation to operation of the Hotel’s IS system hardware, various modules and supporting personal computers.

提供对酒店硬件系统用户的支持，对终端设备提供维护。

Coordinates timely repair and return to service of any faulty systems or items of equipment.

有效的处理系统硬件的问题。

Ensures that preventive maintenance required by any IS equipment in the Hotel is carried out appropriately.

确保酒店系统软硬件维修保护合同有效执行。

Establishes and implements procedures to ensure backup of data of IS system.

制定并保证系统数据的备份。

Rebuilds data corrupted by either hardware or software faults.

执行由于硬件或软件失败引起的数据的恢复。

Coordinates the investigation and timely handling of any software fault reports or enhancement requests.

协助调查和及时处理软件的问题和系统的更新。

补充说明

General

总则

Attends and contributes to all Meetings as required.

对于需要的各种会议，确保出席和并能有所贡献。

Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

处理客人以及员工的疑问，报告不能及时解决的投诉或者问题，同时反馈跟进的期限。

Takes an active involvement in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.

对包括福利、安全、发展和对员工承诺、辅导和真实的给与反馈。

Ensures high standards of personal presentation & grooming.

确保高标准的个人形象和仪容仪表。

Maintains positive guest and colleague interactions with good working relationships.

保持良好的工作关系以便客人和同事有积极的接触。

Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International Corporation.

始终行使负责的管理和行为，积极地代表酒店可凯悦国际。

Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。