工作内容：

Strictly follow processing DOI and JD, ensure the implementation of internal policy and compliance of regulatory requirements.

Timely and accurate resolution to all customer enquiries on services and products.

To maintain quality standards to ensure our services for above mentioned products, meets customers’ total needs, and that continued effort is made to exceed customer’s expectation.

To check report and finish the product related returns in time, establish statistic and filing procedure, ensure the accuracy and integrity of original records, contracts and other materials.

To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.

To be responsible for account related entry/deal input and checking, ensure the effective control of risks through proper authority mechanism.

Help vet suspicious money laundering cases, where necessary, before sending them to Country Money Laundering Prevention Officer.

Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.

Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.

Periodically to do compliance self-checking of daily processing, escalate according to acceptable risk threshold.

Periodically to do job rotation and take mandatory leave as per annual leave policy.

Be familiar with BCP plan and test periodically.

Attend and finish internal and external training to be skilled and qualified for the job.

Safe keep and register business chops, user Id password and critical vouchers, follow handover policy if applicable

Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.

Periodically back up other Clerk job within sub branch operation department if related

应聘条件：

College/University degree

Good command of both written and spoken English

Computer skills

Creativeness in generating constructive new ideas

Organizing skills and Interpersonal skills

Knowledge in PBOC/SAFE/CBRC regulations

职能类别： 其他