English Client Communication Specialist and English Summer/Winter Program Coordinator
英文客户专员兼夏/冬令营项目专员
Our company is looking for an English Client Communication Specialist and Engish Summer/Winter Program Coordinator. Our clients/students primarily come from North American, Europe, Southeastern Asia, and Korea. This position will serve as a liaison between our partners in China, India, and other countries in the Asia-Pacific region. The person in this position will be responsible for contacting individuals inquiring about our programs either by phone or email on a day to day basis and will be mainly involved in the implementation of our programs as well. This position is involved with the following responsibilities:
我们公司需要招聘一名英文客户专员兼夏/冬令营项目专业。本公司客户主要来自北美,欧洲,东南亚及韩国等地. 该职位会作为和国外客户,和中国,印度,以及其他亚太地区国家合作伙伴间沟通的桥梁, 其日常工作内容/职责如下:
- Via emails and phone calls, communicate with English clients including replying clients' inquiries and questions related to travel or travel and study programs and maintain good relationships after the programs
通过邮件或电话和客户沟通交流,进行项目推广并回复客户对旅游行程或冬/夏令营项目相关问题并在行程结束后维持和客户的良好关系
- Activities of program implementations including booking hotels, flights, train tickets, contacting and arranging guides, internship sites (to create internship placements), local language tutors, non-profit organizations (to create volunteering placements), and homestay families.
在夏/冬令营项目及其他旅游项目实施前一两个月,工作内容还包括订酒店,机票,火车票,大巴等,联系导游,当地语言教师,实习场地,寄宿家庭,非盈利组织(安排志愿场地)。确保外国学生团或旅行团来之前做好充分准备及安排。
- When the student group, the person of this position will lead the group of American students to travel to places of interests in Yunnan, southeastern Asia, Beijing, Xi'an, Shanghai, Chengdu, as well as some other relevant affairs.
当外国学生团/旅游团来到中国,夏令营项目正式开始后,此岗位的主要职责是带领学生团队到国内或东南亚的旅游胜地旅游并进行其他项目相关的文化交流活动。
- Translate English content from our colleagues in other countries and promote our programs on social medials and study and travel related online platforms.
此岗位还涉及翻译国外同事的英文市场营销内容并推广我们的游学及旅游项目
The work location is primarily Kunming with leading American student groups to around Yunnan, Southeastern Asia, Beijing, Shanghai, Xi'an, Chengdu, etc.
工作地点主要是昆明,有冬夏令营时,需带领学生团体游览云南,北京,上海,西安,成都等地。一年内大概会有3周到一个月的时间在昆明以外带领学生团队。
Required Skills and Abilities:
所需技能和能力:
- Very advanced English and excellent speaking and writing skills and abilities
- Ability to translate from English or Chinese to the other language. Most translation will be from English to Chinese however some translation from Chinese to English is required.
- Excellent communication abilities
- Personality: outgoing and responsible
- Marketing experience and abilities
- 高级英语水平及优秀的写作技巧和能力
- 英中文互译能力。工作中将有大量的英译中内容,也有部分中译英
- 沟通能力强
- 性格外向,具有责任心
- 具有一定的市场营销/推广经验及能力
Preferred (but not required) skills and abilities (if you have any of these skills and abilities please highlight them for us):
加分项(非必需技能,但如果你有如下技能和能力,请在你的英文简历中或者联系我们时强调):
- Optional experience on WordPress or HTML is preferred but not required.
- 相关WordPress或者HTML制作经验者优先。
- Optional proficiency with Adobe Creative Suite (esp Photoshop, Illustrator, InDesign or Adobe After Effects) is preferred but not required
- 精通 Adobe Creative Suite (特别是 Photoshop, Illustrator, InDesign 或 Adobe After Effects)
- Ability to create great looking slide decks in PowerPoint preferred.
- 能够使用 PowerPoint 制作精致的 PPT。
This position is based in Kunming, Yunnan.
该职位位于云南昆明。
Competitive Compensation
具有竞争力的薪酬福利
Salary and benefits will be discussed after the interview, but before we issue an offer letter. Some of the benefits of working for Beyond Borders are: competitive salary, five insurances, a two-day weekend, performance-based rewards and flexible working hour. Beyond Borders employees also have plenty of opportunities to travel and interact with people from a variety of cultures on a regular basis. This is also a great environment to learn English as our office working language is English.
薪资将根据应聘者的工作经验和能力,面谈后确定。除了具有竞争力的薪资,社会保险(五险),周末双休,绩效奖励, 8 小时工作制等公司的基本福利外,员工还可享受公司提供的众多的旅游机会。公司文化多元,工作中将有大量机会接触来自全球不同文化背景的人。因为工作语言是英语,在这样的工作环境下,您能快速提高英语能力。
Additionally, Beyond Borders will provide significant growth opportunities within the company. We have a nice working environment, cutting edge working software and apps are used to help you managing your work with colleague from different place of the world. Our company encourages our team members to improve their professional skills by investing in new software and training. We strongly support any staff who takes the initiative to buy advanced software and experiment with new software solutions to make work more productive and pleasant.
另外,公司将给员工提供大量的自我提升机会。在轻松和谐的工作环境中,通过学习培训全球最前沿的工作软件及App,不断提升团队协作的工作效率,提高自己的专业技能。公司提倡员工主动学习世界最新的软件以提高工作效率及,并愿意投资购买这些软件以达到提高员工的职业技能的目的。
Please Note: We would like to offer this position with full-time at different working hours: working from office 5 hours from 12:45 pm to 17:45 pm, plus working from home 3 hours from 7:45 pm to 10:45 pm (Monday through Friday). These hours will allow our colleagues in the US Europe or South America to work with you more easily.
请注意:这个是全职岗位,但需要在不同的时间工作,工作时间是:下午12:45 到16:45在办公室工作5小时,晚上7:45至10:45在家工作3小时(周一至周五)。这些时间将使我们的美国, 欧洲,南美洲的同事更容易与您一起工作。
如何申请:
1. 如有求职意向,通过点击网站或者扫描二维码申请职位:
HTTP://T.IM/APPLY
??
2. 也可把您的中英文简历发到邮箱:beyondborderskunming@outlook.com
职能类别: 行程管理/计调 导游/旅行顾问
关键字: 英文 夏令营 旅游 翻译 客户专业 营销
联系方式
上班地址:金鼎山
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