Roles & Responsibilities:

• Manage and process the orders on-time delivery for oversea customers, provide professional, helpful, high quality service and assistance for trouble shooting solution.

• Prepare customs clearance documents and CIQ for export cargoes.

• Obtain Export License, DG package, Certification for Safe Transport of Chemical goods and etc conforming to trade compliance requirements from local government authorities in daily export operations.

• Hs code classification process and COO checking implementation in daily operation.

• Contribute to establish and implement efficient export processes and procedures with compliance to relevant laws and regulations.

• 3PL communication and management, such as forwarder, brokerage,3PL warehouse to maximize efficiency and avoid trade compliance risk.

• Forwarder billing statement, payment and invoice verification.

• Manage customer claim, find out solutions and coordinate reverse flows. Coordinate insurance company regarding the claims.

• Customs Handbook registration, amendment, reconciliation and good management to avoid variance and customs risks.

• Support on customer/vendor RPS screening issues with sense of effective compliance screening

• Co-ordinate KPIs/metrics reporting relating to export transactions.

• Support internal and external audit related to Trade/Customs compliance.

• Partner with internal stakeholders and provide professional expertise on the export request and business.

• Maintain and filing necessary records, files and reports.

• Complete other assignment by managers.

Key Competencies:

• Good reading, written and spoken English skill.
• Good knowledge on international trade & logistics flow
• Good communication / influencing skills
• Related SAP knowledge and experience.
• Positive and Self-start work attitude, good team player and ‘Can do’ spirit.
• Strong analytical and simulation skills
• Result oriented and customer focus, entrepreneurial spirit and a team player

Qualifications and Experience:

• Education/Training Required:

College degree or above ,major in international trade or logistics

• Work Experience Required:

3+ years working experience in export customer service or logistics related.

上班地址：吴塘路298号