客服专员
慧瞻材料科技有限公司ShanghaiUpdate time: May 8,2019
Job Description
POSITION SUMMARY:
The Admin/Logistic/CSO has responsibility for factory general support, product logistic arrangement and customer service tasks based on Factory Manager’s Advising. This position will need to get familiar with SAP system for all the related activities and well communicate with HYT customer service and logistic to jointly achieve business goals of DS&S Great China and SEA.

PURPOSE:
The Admin/Logistic/CSO will handle the facility general assistant tasks, arrange logistic for raw material and products as well as handle the customer service related tasks.

NATURE and SCOPE
The Admin/Logistic/CSO reports directly to the Factory Manager. The Admin/Logistic/CSO is accountable for provide assistant to Factory, arrange logistic and custom service for all the product in compliance with the environmental, health, and safety regulations required by local and national agencies governing the respective facility and with Versum Materials standards and policies.

PRINCIPAL ACCOUNTABILITIES:
This position is accountable for the following end results:
1. Achieve safety, health, and environmental targets (ex: Recordable Injury Rate) through the deployment of an effective Basic Safety Process (BSP) based on the management of Factory Manager.
2. Support to meet customer ship dates for all new equipment, providing input to Factory Manager for the Master Production Schedule, and through effective interface with other departments
3. Support to achieve DS&S production schedule in facility by effectively balancing sub-contracted work with in-house production.
4. Support to deliver raw material purchasing, product shipping and customer service activities by joining continuous improvement and root cause analysis efforts
5. Seamless connects production of VMHYT

MINIMUM REQUIREMENTS AND QUALIFICATIONS
1. Work experience: none or SAP
2. Education: College for professional training on business administration
3. Language: Chinese, English, and Korean is preferred

职能类别: 客服专员/助理

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