Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Retail Lending Department Marketing Manager (Segmentation & Card Loan) (Job ID: 2639) Responsibilities To plan and construct the marketing strategies and promotion activities to achieve both interest and fee income targets To develop the Card Instalment Loan Programs and drive other interest bearing programs in order to increase the interest income and fee income To monitor the price sensitivity and response score for maximize the return of the Card Instalment Loan Programmes To develop the ...

Retail Lending Department Marketing Manager (Card Product & Feature - Acquisition) (Job ID: 2641) Responsibilities To formulate marketing strategies and new initiatives to achieve new cards and other financial targets To develop the campaign logistics and work closely with internal departments to ensure effective and efficient implementation of planned initiatives To work closely with Channel Team to ensure they can meet the assigned business targets To drive the innovative and digital proje...

Retail Lending Department Senior Marketing Manager (Spending & Rewards) (Job ID: 2642) Responsibilities To formulate marketing strategies and new initiatives To develop card features and stimulate card usage and achieve business and financial targets To develop overall business plan on Card’s Branding and marketing strategies to build market awareness as well as to gain market share To drive profit in terms of increasing the interest and fee income To drive the innovative and digital project...

Retail Lending Department Senior Marketing Manager (Card Product & Feature) (Job ID: 2643) Responsibilities To formulate marketing strategies and new initiatives to achieve new cards and other financial targets To develop the campaign logistics and work closely with internal departments to ensure effective and efficient implementation of planned initiatives To lead a team to achieve business target To work closely with Channel Team to ensure they can meet the assigned business targets To dri...

Training & Development Department  Training Manager (Risk & Compliance) (Job ID: 1692) Responsibilities: To manage training resources pertaining to risk and compliance and monitor training expenses within the planned budget To handle enquires related to risk and compliance training and address training requests To collaborate partnership with stakeholders and collect feedback on the quality and relevancy of risk and compliance training for continuous review and enhancement of training ef...

Training & Development Department  Training Manager (Job ID: 2125) Responsibilities: To design, develop, coordinate and deliver training solutions on financial services To assess training needs and evaluate effectiveness of training solutions To assist in managing trainee programmes and other training-related projects To coordinate with external consultants on the design and delivery of language courses and other training solutions Requirements: University graduate in Business, Economics, Fi...

Human Resources Department Human Resources Projects Manager - Performance Management (2-year contract) (Job ID: 2499)             Responsibilities To collaborate with various stakeholders on the implementation of HR projects and system initiatives, including gathering user requirements, functional analysis, user acceptance tests, documentation and post release maintenance To review existing HR processes and coordinate with IT Department and support vendors on quality maintenance and enhancements...

Responsibilities: To oversee the relevant compliance requirements in the area of banking, securities, insurance, mandatory provident fund scheme, personal data protection related matters, etc. To oversee the compliance functions of the Bank’s China and Overseas Branches/Subsidiaries and local subsidiaries in Hong Kong To provide compliance advisory support in current and new business initiatives To communicate and coordinate with relevant units/departments on regulatory compliance issues To assi...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Compliance Review Department Compliance Manager - Compliance Review (Job ID: 2592) Responsibilities To carry out the compliance monitoring programmes on high-risk operations To perform scheduled branch visits To perform compliance review / self-assessment on selected operations To prepare management report on branch visit and compliance review/ monitoring To provide recommendations on compliance issues and findings being identified To follow up the implementation of recommendations issued To ass...

Branch Distribution & Services Department Senior Deposit Portfolio Manager (Job ID: 2627) Responsibilities To formula the strategy on deposit products and services to grow the deposit portfolio and enhance profitability To manage the balance and Net Interest Income growth strategy to align with the goals of Personal Banking Division To liaise with relevant departments for the launch of the new products and services and work with relevant departments for product enhancement and modification T...

Legal & Tax Affairs Department Tax Officer (Job ID: 2587) Responsibilities To timely gather accurate financial information and to provide other administrative assistance for annual tax compliance jobs for the Bank, subsidiaries and overseas branches of the Group To gather corporate and financial information for tax projects To keep track records of all the information and documents collected in a proper manner To perform general administrative work for the team To provide assistance in handl...

Anti-Money Laundering Compliance Department Assistant Compliance Manager (AML Investigation & Analysis) (1 year Contract) (Job ID: 2548) Responsibilities To assist in handling Anti-Money Laundering ("AML") issues for the Bank To perform AML functions on an on-going basis, including detection and reporting of suspicious transactions and activities To conduct reviews for the enhancement of the AML functions of the Bank, and perform AML risk assessment as and when required To develop an...

Human Resources Department Senior Staff Relations Manager (Job ID: 2608) Position Summary Responsible for managing the Staff Relations team to plan, implement and coordinate the corporate social responsibilities programmes, corporate volunteers services, Staff Sports and Recreation Club activities, and staff relations, staff engagement as well as well-being activities. Responsibilities To lead the Staff Relations team in promoting employer brand and staff engagement by organising and executing s...

Branch Distribution & Services Department Assistant Deposit Product Manager / Officer (Job ID: 2465) Responsibilities To assist in implementing business plans for CASA deposit by launching marketing campaigns, products and services to maintain the competitiveness of the Bank’s business and growth in deposit portfolio and revenue To assist to formulate and execute CASA balance growth, strategy and prepare budget related to deposit business to align with the goals of Personal Banking Division ...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...