Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Branch Distribution & Services Department Senior Deposit Portfolio Manager (Job ID: 2627) Responsibilities To formula the strategy on deposit products and services to grow the deposit portfolio and enhance profitability To manage the balance and Net Interest Income growth strategy to align with the goals of Personal Banking Division To liaise with relevant departments for the launch of the new products and services and work with relevant departments for product enhancement and modification T...

Risk Strategy & Governance Department Risk Officer (HKFRS9 & Stress Testing) (Job ID: 2620) Responsibilities To conduct analysis for IFRS9 and stress testing modelling To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues   Requirements University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of experience in banking indu...

Legal & Tax Affairs Department Tax Officer (Job ID: 2587) Responsibilities To timely gather accurate financial information and to provide other administrative assistance for annual tax compliance jobs for the Bank, subsidiaries and overseas branches of the Group To gather corporate and financial information for tax projects To keep track records of all the information and documents collected in a proper manner To perform general administrative work for the team To provide assistance in handl...

Channel & Transaction Management Department Channel & Platform Development Manager (Job ID: 2658) Responsibilities To explore new solutions to resolve customers’ usage problems and technical issues as well as streamlining business process and channel experience To collect, define and analyse customers’ needs and feedbacks on channels, systems, services and processes for further enhancement and streamlining To manage and monitor the execution progress of project in the project plan To pro...

Central Compliance Department Assistant Compliance Manager (Local Regulatory Compliance Section) (Job ID: 2649)      Responsibilities To disseminate regulatory updates to relevant impacted units timely by proactively checking various sources of information, drafting broadcast emails and maintaining the regulatory log To work with other colleagues within Compliance Division to prepare regular reports to update management and staff members of the Bank on the latest regulatory developments To assis...

Responsibilities: To oversee the relevant compliance requirements in the area of banking, securities, insurance, mandatory provident fund scheme, personal data protection related matters, etc. To oversee the compliance functions of the Bank’s China and Overseas Branches/Subsidiaries and local subsidiaries in Hong Kong To provide compliance advisory support in current and new business initiatives To communicate and coordinate with relevant units/departments on regulatory compliance issues To assi...

Risk Strategy & Governance Department Risk Officer (Basel Modelling & Coordination) (Job ID: 2569)     Responsibilities   To be a team member of Risk Strategy & Governance Department To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues     Requirements     University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of e...

Operational Risk Management Department Senior Risk Manager (Operational Risk Management Department) (Job ID: 2655) Responsibilities To lead a team responsible for policy setting and assessment of operational risk  of the Bank Group To develop the enterprise framework, policies and guidelines in relation to operational risk  management To devise the mechanism and tools for risk identification, assessment, monitoring and reporting of  operational risk To initiate and conduct regulatory driven and ...

Department / Section : 工商及酒店旅遊管理學院 Ref. no : O/THEi-FMH/PTW/09/19 香港高等教育科技學院(THEi)目前提供了22個以專業為本、以業界意見為依歸之學士學位課程。THEi的所有課程均已通過香港學術及職業資歷評審局之評審，部分課程更獲相關專業團體認可，其中有12個課程於2019/20年度納入政府的「指定專業/界別課程資助計劃」，為學生提供每年4萬1千7百至7萬2千8百港元之學費資助。有關更多本學院之詳情，請瀏覽https://www.thei.edu.hk。 為推動酒店營運管理(榮譽)文學士和廚藝及管理(榮譽)文學士課程發展而成立的“春逸軒”教學餐廳，為學生提供實務操作體驗。該教學餐廳將推行模擬餐飲專題習作，讓學生可以把課堂上學到的理論和知識付諸實踐。 主要職責： (a) 佈置餐桌； (b) 提供優質餐飲服務，及在顧客詢問時推介食品及飲品； (c) 準確地遞送食品及飲品予顧客，及協助顧客結帳； (d) 運送食用後的餐具到廚房作清洗； (e) 負責一般日常清潔工作； (f) 與餐廳職員會面檢視每日特色菜式、餐單上的更改、以及服務...

Retail Lending Operations Department Assistant Manager (Job ID: 2654) Responsibilities To prepare banking returns and other regulatory submissions for the Bank's retail lending products. To prepare MIS reports for monitoring of the Bank's retail lending portfolios. To conduct user acceptance tests for system enhancement and implementation. To support impact analysis in change projects. To participate in projects of banking returns and regulatory reporting to ensure compliance with the re...

Secretarial Department Deputy Company Secretary (Job ID: 2650) Responsibilities To provide secretarial services to the Bank and group’s companies, including organizing board / committee / shareholders meetings and attending board meetings where necessary. To organize and review the preparation and printing of annual / interim reports, announcements, shareholders circulars and other corporate communications To monitor submissions, filings and return to various authorities, including but not limit...

Retail Lending Operations Department Senior Planning & Process Manager, Section Head (Job ID: 2652) Responsibilities To plan, organize and control all aspects of the Planning & Process Management Section of the Department. To lead and drive process improvement initiatives, manage computer system projects and handle financial reporting. To act as the Operational Risk Coordinator by keeping abreast of requirments relating to operational risk management and ensuring overall compliance. To c...

Branch Distribution & Services Department Senior Deposit Portfolio Manager (Job ID: 2627) Responsibilities To formula the strategy on deposit products and services to grow the deposit portfolio and enhance profitability To manage the balance and Net Interest Income growth strategy to align with the goals of Personal Banking Division To liaise with relevant departments for the launch of the new products and services and work with relevant departments for product enhancement and modification T...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Retail Lending Department Assistant Business Analytics Manager (Job ID: 2405) Responsibilities To prepare regular MIS reports and database for marketing and credit analytics To conduct regular customer analysis and monitor marketing program performance To identify business opportunities through Data Mining To maintain and develop internal data mart to enhance information flow efficiency To liaise with end users and ensure all requirements are properly addressed to data analysis   Requirements Un...

Retail Lending Department Senior Manager, Risk & Fraud Management (Job ID: 2610) Responsibilities To maximize the profit by balancing risks and returns To manage impairment loss within budget To control RoRWA meeting plan and credit performance ratios including charge off and delinquency benchmarking with market To understand customers' need & external economic environment and set appropriate underwriting guidelines for promoting right/ preferred products   Requirements University gr...

Retail Lending Department Credit Management Manager (Job ID: 2618) Responsibilities To maximize the profit by balancing risks and returns To assist team head in designing the Credit Policy for risk control and business growth To enhance and implement risk management framework and policies To perform independent assessment on credit proposals and provide recommendations To provide professional advice to stake holders on credit guideline and risk control To liaise with business parties for obtaini...