Retail Lending Operations Department Senior Planning & Process Manager, Section Head (Job ID: 2652) Responsibilities To plan, organize and control all aspects of the Planning & Process Management Section of the Department. To lead and drive process improvement initiatives, manage computer system projects and handle financial reporting. To act as the Operational Risk Coordinator by keeping abreast of requirments relating to operational risk management and ensuring overall compliance. To c...

Branch Distribution & Services Department Senior Deposit Portfolio Manager (Job ID: 2627) Responsibilities To formula the strategy on deposit products and services to grow the deposit portfolio and enhance profitability To manage the balance and Net Interest Income growth strategy to align with the goals of Personal Banking Division To liaise with relevant departments for the launch of the new products and services and work with relevant departments for product enhancement and modification T...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Retail Lending Department Assistant Business Analytics Manager (Job ID: 2405) Responsibilities To prepare regular MIS reports and database for marketing and credit analytics To conduct regular customer analysis and monitor marketing program performance To identify business opportunities through Data Mining To maintain and develop internal data mart to enhance information flow efficiency To liaise with end users and ensure all requirements are properly addressed to data analysis   Requirements Un...

Retail Lending Department Senior Manager, Risk & Fraud Management (Job ID: 2610) Responsibilities To maximize the profit by balancing risks and returns To manage impairment loss within budget To control RoRWA meeting plan and credit performance ratios including charge off and delinquency benchmarking with market To understand customers' need & external economic environment and set appropriate underwriting guidelines for promoting right/ preferred products   Requirements University gr...

Retail Lending Department Credit Management Manager (Job ID: 2618) Responsibilities To maximize the profit by balancing risks and returns To assist team head in designing the Credit Policy for risk control and business growth To enhance and implement risk management framework and policies To perform independent assessment on credit proposals and provide recommendations To provide professional advice to stake holders on credit guideline and risk control To liaise with business parties for obtaini...

Channel & Transaction Management Department Assistant Channel & Platform Development Manager (Job ID: 2514) Responsibilities To coordinate in products and channel development To assist managers in project management and related activities To prepare and monitor implementation plans To plan, execute and monitor User Acceptance Test/ Usability Test To conduct post-implementation review To assist ad-hoc assignments   Requirements University graduate in Business Management, Banking, I.T. or ...

Central Compliance Department Assistant Compliance Manager (Local Regulatory Compliance Section) (Job ID: 2649)      Responsibilities To disseminate regulatory updates to relevant impacted units timely by proactively checking various sources of information, drafting broadcast emails and maintaining the regulatory log To work with other colleagues within Compliance Division to prepare regular reports to update management and staff members of the Bank on the latest regulatory developments To assis...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Retail Lending Department Marketing Manager (Segmentation & Card Loan) (Job ID: 2639) Responsibilities To plan and construct the marketing strategies and promotion activities to achieve both interest and fee income targets To develop the Card Instalment Loan Programs and drive other interest bearing programs in order to increase the interest income and fee income To monitor the price sensitivity and response score for maximize the return of the Card Instalment Loan Programmes To develop the ...

Retail Lending Department Marketing Manager (Card Product & Feature - Acquisition) (Job ID: 2641) Responsibilities To formulate marketing strategies and new initiatives to achieve new cards and other financial targets To develop the campaign logistics and work closely with internal departments to ensure effective and efficient implementation of planned initiatives To work closely with Channel Team to ensure they can meet the assigned business targets To drive the innovative and digital proje...

Retail Lending Department Senior Marketing Manager (Spending & Rewards) (Job ID: 2642) Responsibilities To formulate marketing strategies and new initiatives To develop card features and stimulate card usage and achieve business and financial targets To develop overall business plan on Card’s Branding and marketing strategies to build market awareness as well as to gain market share To drive profit in terms of increasing the interest and fee income To drive the innovative and digital project...

Retail Lending Department Senior Marketing Manager (Card Product & Feature) (Job ID: 2643) Responsibilities To formulate marketing strategies and new initiatives to achieve new cards and other financial targets To develop the campaign logistics and work closely with internal departments to ensure effective and efficient implementation of planned initiatives To lead a team to achieve business target To work closely with Channel Team to ensure they can meet the assigned business targets To dri...

Training & Development Department  Training Manager (Risk & Compliance) (Job ID: 1692) Responsibilities: To manage training resources pertaining to risk and compliance and monitor training expenses within the planned budget To handle enquires related to risk and compliance training and address training requests To collaborate partnership with stakeholders and collect feedback on the quality and relevancy of risk and compliance training for continuous review and enhancement of training ef...

Training & Development Department  Training Manager (Job ID: 2125) Responsibilities: To design, develop, coordinate and deliver training solutions on financial services To assess training needs and evaluate effectiveness of training solutions To assist in managing trainee programmes and other training-related projects To coordinate with external consultants on the design and delivery of language courses and other training solutions Requirements: University graduate in Business, Economics, Fi...

Human Resources Department Human Resources Projects Manager - Performance Management (2-year contract) (Job ID: 2499)             Responsibilities To collaborate with various stakeholders on the implementation of HR projects and system initiatives, including gathering user requirements, functional analysis, user acceptance tests, documentation and post release maintenance To review existing HR processes and coordinate with IT Department and support vendors on quality maintenance and enhancements...