Branch Distribution & Services Department Branch - Relationship Manager (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Human Resources Department Human Resources Projects Manager - Performance Management (2-year contract) (Job ID: 2499)             Responsibilities To collaborate with various stakeholders on the implementation of HR projects and system initiatives, including gathering user requirements, functional analysis, user acceptance tests, documentation and post release maintenance To review existing HR processes and coordinate with IT Department and support vendors on quality maintenance and enhancements...

Asset & Liability Management Department Risk Manager (Market & Interest Rate Risk Management) (Job ID: 2710) Responsibilities To analyze market risk of the Bank To monitor market risk limits To conduct stress testing To conduct back testing To prepare risk reports   Requirements University graduate/post-graduate in Risk Management, Statistics, Quantitative Finance, preferably with professional qualification in CPA, CFA or FRM Knowledge on the nature and exposure of financial products Exp...

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Retail Lending Department Senior Marketing Manager (Spending & Rewards) (Job ID: 2642) Responsibilities To formulate marketing strategies and new initiatives To develop card features and stimulate card usage and achieve business and financial targets To develop overall business plan on Card’s Branding and marketing strategies to build market awareness as well as to gain market share To drive profit in terms of increasing the interest and fee income To drive the innovative and digital project...

Branch Distribution & Services Department Cross Border Business Management Manager (Job ID: 2675)       Responsibilities To assist Team Head to formulate and implement business strategies in driving two-way business referral and revenue growth To drive to increase uptake of bank product & services of Mainland and Overseas customers To achieve the overall business target and generate extra revenue contribution from Mainland and Overseas customers To consolidate stakeholders' feedback ...

Marketing Department Team Head, Marketing Planning & Brand Management (Job ID: 2670)    Responsibilities To plan and implement acquisition and usage campaigns for a range of banking products including retail wealth management services, deposit, etc. To extract insights from campaign and customer analysis to identify business opportunities To take lead on branch display management, customer loyalty events, sponsorship and related activities To co-ordinate with both internal stakeholders, busi...

Retail Lending Department Marketing Manager - Segmentation & Card Loan (Job ID: 2440) Responsibilities To plan and construct the marketing strategies and promotion activities to achieve both interest and fee income targets To develop the Card Instalment Loan Programs and drive other interest bearing programs in order to increase the interest income and fee income To monitor the price sensitivity and response score for maximize the return of the Card Instalment Loan Programmes To develop the ...

Retail Lending Department Senior Sales & Distribution Manager (Job ID: 2619) Responsibilities To manage all the Sales Channels, including Telemarketing, Branch, Direct Sales and other Business Partners for Retail Lending Product, including Credit Card, Consumer Loan and Mortgage. To explore, develop and manage the relationship with all sales channels To provide first-class customer service which meet the standards/requirements/guidelines prescribed by all concerned regulators as well as the ...

Human Resources Department Senior Resourcing & Relationship Manager (Job ID: 2709) Responsibilities: To be a team member of Human Resources Department. To partner with business managers to provide one-stop professional HR solutions including manpower planning, talent acquisition and retention. To provide advice and solutions to business lines on human resources issues and enable them to work effectively. To work closely with other HR specialist teams to ensure talents are attracted, retained...

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Human Resources Department Human Resources Projects Manager - Performance Management (2-year contract) (Job ID: 2499)             Responsibilities To collaborate with various stakeholders on the implementation of HR projects and system initiatives, including gathering user requirements, functional analysis, user acceptance tests, documentation and post release maintenance To review existing HR processes and coordinate with IT Department and support vendors on quality maintenance and enhancements...

Retail Lending Operations Department Assistant Cards Operations Manager (Cards Operations Section) (Job ID: 2694) Responsibilities To be responsible for fulfilling card & merchant dispute operations. To assist in supervising and monitoring the dispute handling procedures in compliance with the card association rules & regulations and to cope with the internal policy. To verify all retrieval and chargeback requests and follow up documents with customers. To conduct follow up call to custo...

Retail Lending Department Marketing Manager (Card Usage) (Job ID: 2575) Responsibilities: Design and implement card spending programs and liaise with merchants to achieve business targets Incorporate digitalization into card spending mechanics and keep abreast of market conditions and competitor offers To work closely with internal and external stakeholders to ensure smooth implementation of program To liaise potential business partners for marketing promotion and new initiatives To monitor the ...