Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Productivity & Service Quality Department Section Head & Senior Manager, Operations Efficiency (Job ID: 2363) Responsibilities To oversee the Section and work with the stakeholders to identify process improvement opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes, streamline end-to-end proces...

Responsibilities: To be a team member of Productivity & Service Quality Department To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments To synthesize process improvement initiatives at different stages ...

Credit Risk Management Department Senior Risk Manager / Risk Manager (Credit Assessment)  (Job ID: 2252) Responsibilities: To report to the Section Head of Policy & Assessment Section To perform independent assessment on credit proposals, provide recommendations or make credit decisions according to the delegated authorities To formulate and review credit policies and guidelines, and form the first opinion of credit judgment on policy or product related proposals as submitted by business uni...

Risk Strategy and Governance Department Risk Manager (Risk Strategy and Analytics) (Job ID: 2078 ) Responsibilities: To conduct data analysis on risk related issues and to support the planning of strategy for the Bank To perform research and keep abreast of the regulatory requirements and market practices on Basel To participate in projects on user’s perspective and liaise with IT and external vendors on system development projects To co-ordinate change requests of credit risk monitoring systems...

Responsibilities: To be a team member of Productivity & Service Quality Department To work with the stakeholders to identify opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To act as a strategic partner to Business Leaders, Champions and Sponsors to promote productivity and quality within and across various business functions To develop framework, tools, metrics and methodologies to facilitate ...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Responsibilities Contact with borrower to update overdue repayment Negotiate with borrower for repayment schedule Handle enquiries related to collection matters Perform daily duties in compliance with the internal code of conduct and external regulations   Requirements Form 5 / DSE graduates or above At least 1-2 years of debt collection experience in banks or financial company is preferable Working experience in customer services / telemarketing is an advantage Fluent in spoken and written Engl...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities Develop product (personal loan and credit cards) portfolio analytical reports and study to monitor business performance and provide insights and recommendation to formulate effective strategies and business plan Facilitate annual budgeting and performance monitoring. Facilitate KPI / target setting for Product & Marketing and sales teams and the development of incentive schemes Identify high opportunity segments and initiate effective campaigns like up-selling, cross-selling...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities Responsible for data entry Verify client’s information Retrieve document from logistic company Provide administrative and clerical support Perform ad-hoc duties as assigned   Requirements Diploma or above Proficient in MS Office, especially Excel Require to work for 2 days per week...

工作: 負責處理琴行日常營運及行政工作(包括處理客戶查詢, 銷售音樂及藝術課程, 樂器及相關產品等工作)   學歷及要求: 中學或以上程度畢業 具2至3年或以上相關工作經驗 (歡迎曾於會所/酒店或擁有相關客戶服務工作經驗者申請) 基本電腦操作; 懂中英文打字 良好粵語; 一般普通話; 一般英語 良好溝通能力、對工作有熱誠、好學有禮, 有愛心和責任心 有銷售經驗或懂樂器者優先 能即時上班者優先 工作地點: 東涌 / 青衣 / 深水埗 / 奧海城 / 坑口 / 禾輋 / 水泉澳 / 啟晴邨 / 火炭/ 大埔 (** 請註明可上班地點)   福利待遇: 基本薪金$48-$55 提供在職培訓 工作6-8小時，每星期最少工作3日 工作類型: 兼職   <<暑假工免問>>   如您對此職位感興趣， 請將您完整的簡歷包括目前和期望的薪金, 申請職位(全職/兼職) 發送至Apply Now. （所有申請都將受到保密處理，所有收集的個人資料僅用於招聘目的。）...

The Management Trainee position is full time and involves responsibilities in: Sales & marketing Management training Sales and marketing presentations Face to face sales and marketing of new services for our clients Sales / marketing / customer service techniques Team building and mentoring   Benefits & Culture Fun and team building environment  Travel Opportunities  Leadership workshops & development  Financial management, business management, time management  Recognition for top pe...

Human Resources Department Senior Staff Relations Manager (Job ID: 2608) Position Summary Responsible for managing the Staff Relations team to plan, implement and coordinate the corporate social responsibilities programmes, corporate volunteers services, Staff Sports and Recreation Club activities, and staff relations, staff engagement as well as well-being activities.   Responsibilities To lead the Staff Relations team in promoting employer brand and staff engagement by organising and executing...

Location: Causeway Bay   Job Highlight: -Basic salary and high commission. -No-ceiling Commission and Year-end Bonus. -Professional career path. -Flexible working hour and work life balance.   Job Description: -Provide comprehensive financial and banking advice to clients. -Constant monitoring of investment portfolios. -Identify customers’ needs and provide customized solutions on a comprehensive (range of private banking, investment and wealth management products to customers). -Develop and exp...

Location: Causeway Bay Job Highlights -Basic salary and high commission. -No-ceiling Commission and Year-end Bonus. -Professional career path. -Flexible working hour and work life balance. Job Description -Business promotion (Insurance, savings, investment plans). -Provide professional advices and suitable financial solutions to customers. -Recognize the latest financial markets and financial analysis. -Supported by strong team and generous salary. Basic Requirements -Bachelor’s degree or above....