Retail Lending Department Service Quality Manager (Job ID: 2788) Responsibilities To handle customer complaint related tasks and draft complaint reply letters To perform root cause analysis and relevant procedure reviews and formulate action plans to rectify any problems which caused customer dissatisfactions To prepare and review statistic reports for complaint cases To coordinate and support the service/ process improvement projects and other initiatives   Requirements University graduate, pre...

Trade & Loan Services Department Senior Trade Services Manager (Job ID: 2389) Responsibilities To manage a team engaged in processing import/export trade finance transactions and factoring , including Factoring in accordance and ensure the prescribed service level standard is achieved. To monitor and control workflow and ensure compliance with regulatory requirements, internal policies and guidelines. To monitor team's performance and suggest system improvements for maximizing productivi...

Trade & Loan Services Department Assistant Manager (Trade Services)  (Job ID: 2391) Responsibilities:  To handle trade services transactions. To perform documents checking according to UCP & other international standard practices. To handle customer enquiries and participate in various business process improvement projects. To ensure compliance with regulatory requirements, internal policies and guidelines, To take up ad-hoc tasks as assigned. Requirements:  Post-secondary graduate. Hold...

Retail Lending Operations Department. Senior Planning & Process Manager (Job ID: 2786) Responsibilities To lead and manage a team and be responsible for the compilation of regulatory reports, e.g. HKMA returns and surveys. To monitor and perform quality checking for Credit Bureau Data Contribution and attained with high accuracy standard. To ensure all reporting are in compliance with regulatory requirements, data accuracy and on time submission. To ensure all reports are delivered in full c...

Retail Lending Operations Department Senior Clerk (Card Operations/Card Authorization) (Job ID: 2785) Responsibilities To handle authorization requests and merchant telephone enquiries. To handle authorization related activities. To perform ad hoc account maintenance. To perform other clerical duties.   Requirements HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above. Minimum of 1 year’s experience in the banking industry is an ...

Trade & Loan Services Department Assistant Manager (Credit Administration) (Job ID: 2392) Responsibilities To handle credit administration transactions and customer enquiries To prepare loan documentation and ensure condition precedent fulfillment and input of customers’ credit facilities To participate in various projects and carry out intiatives for process improvement To ensure compliance with regulatory requirements, internal policies and guidelines To take up ad-hoc tasks as assigned Re...

East Asia Digital Information Services (Guangdong) Limited. Deputy General Manager – Customer Contact Centres (Job ID: 2782) Responsibilities To be a team member of East Asia Digital Information Services (Guangdong) Limited. To work currently at Mainland China's Guangdong Province under secondment arrangement. To lead the Customer Contact Centres including Hong Kong Hotlines, Mainland Hotlines and Telemarketing. To be responsible for planning, project management and staff development. To mee...

Trade & Loan Services Department Senior Credit Administration Manager (Job ID: 2390) Responsibilities To manage the credit administration team in relation to preparation of loan documentation, controlling condition precedent compliance and maintenance of customers’ credit facilities. To monitor and control workflow to ensure compliance with regulatory requirements, internal policies and guidelines. To monitor team performance and suggest system improvements for maximizing productivity and op...

中五程度以上  負責接電話訂單 出單 出貨 每週工作六天 (Mon-Sat 08:30-18:00), 勞工假期 懂中英文電腦操作  能獨立工作, 有少壓力 月薪HK$12,000-起 (視乎經驗), 上手後有佣金, 年終獎金   有意即電 王小姐 / 曾先生 2385-2618...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Financial & Business Optimization) (Job ID: 2784)    Responsibilities To be a team member of Branch Distribution & Services Department To compile MI reports for measuring, monitoring and forecasting the business and financial performance To conduct analyses for the formulation of branch network, sales and business strategies To prepare departmental budget and financial plan against the bus...

申請人必須具備下列基本入職資格: 持有香港理工學院╱香港理工大學╱香港科技學院╱香港工業學院╱香港專業教育學院之其中一間工業學院頒發的屋宇設備工程文憑或高級證書同等資格； 不少於3年或以上取得資格後的相關屋宇設備監督經驗； 須在香港中學會考(會考)或香港中學文憑考試(文憑試)在英文運用及中文運用取得2級* 或以上成績以符合有關職位的語文能力要求，或同等學歷。...

持有效地產代理牌照優先，具銷售經驗優先 富責任感、勇於接受挑戰 多元化培訓發展、專業團隊支援...

Responsibilities To be a team member of Branch Distribution & Services Department To proactively provide strategic advice on and work closely with stakeholders on staff recruitment, learning, talent management (including succession planning), training / coaching, career development & employee engagement To plan, review and allocate manpower resources across branch network and deploy optimal mix of resources of people, technologies and tools to deliver superb customer experience To review...

Branch Distribution & Services Department Branch - Relationship Manager (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 2714) Responsibilities To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cust...

Branch Distribution & Services Department Cross Border Relationship Manager (Job ID: 2638) Responsibilities To promote retail banking and wealth management products to retail Cross Border customers To acquire new Cross Border customers through sales and marketing activities, and identify potential business opportunities for sustainable business growth To provide differentiated services for customers, maximize business acquisition and enhance the Bank’s image To establish long-term relationsh...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Branch Distribution & Services Department Cross Border Business Management Manager (Job ID: 2675)       Responsibilities To assist Team Head to formulate and implement business strategies in driving two-way business referral and revenue growth To drive to increase uptake of bank product & services of Mainland and Overseas customers To achieve the overall business target and generate extra revenue contribution from Mainland and Overseas customers To consolidate stakeholders' feedback ...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Responsibilities & Requirements: At least 4 years of site work experience. Plan and schedule engineering work. Monitor the progress of the installation. Night work is required. Experience in ELV, Railway and Telecommunications systems. Salary : $25,000 or above     職責和要求： 最少四年地盤工作經驗。 負責規劃及統籌工程工作。 監督地盤施工進度。 需要在夜間工作。 如有港鐵, 弱電或電訊經驗者優先考慮。 薪金 : $25,000.00 以上...