Retail Lending Operations Department. Senior Planning & Process Manager (Job ID: 2786) Responsibilities To lead and manage a team and be responsible for the compilation of regulatory reports, e.g. HKMA returns and surveys. To monitor and perform quality checking for Credit Bureau Data Contribution and attained with high accuracy standard. To ensure all reporting are in compliance with regulatory requirements, data accuracy and on time submission. To ensure all reports are delivered in full c...

What You will be Doing Contribute ideas and manage in digital marketing programs such as websites management, SEO, social media, Facebook Ad campaign, eDM, google Ad, content marketing management  Assist in marketing research & analysis, product development and participate in both retails and offline marketing and corporate events Develop, execute and track Social Media Platforms promotional campaigns Liaise with our sale teams on execution of all digital and social media marketing campaigns...

What You will be Doing Contribute ideas and manage in digital marketing programs such as websites management, SEO, social media, Facebook Ad campaign, eDM, google Ad, content marketing management  Assist in marketing research & analysis, product development and participate in both retails and offline marketing and corporate events Develop, execute and track Social Media Platforms promotional campaigns Liaise with our sale teams on execution of all digital and social media marketing campaigns...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Financial & Business Optimization) (Job ID: 2784)    Responsibilities To be a team member of Branch Distribution & Services Department To compile MI reports for measuring, monitoring and forecasting the business and financial performance To conduct analyses for the formulation of branch network, sales and business strategies To prepare departmental budget and financial plan against the bus...

Responsibilities To be a team member of Branch Distribution & Services Department To proactively provide strategic advice on and work closely with stakeholders on staff recruitment, learning, talent management (including succession planning), training / coaching, career development & employee engagement To plan, review and allocate manpower resources across branch network and deploy optimal mix of resources of people, technologies and tools to deliver superb customer experience To review...

Branch Distribution & Services Department Cross Border Relationship Manager (Job ID: 2638) Responsibilities To promote retail banking and wealth management products to retail Cross Border customers To acquire new Cross Border customers through sales and marketing activities, and identify potential business opportunities for sustainable business growth To provide differentiated services for customers, maximize business acquisition and enhance the Bank’s image To establish long-term relationsh...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 2631 ) Responsibilities To be a team member of Branch Distribution & Services Department To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of cu...

Branch Distribution & Services Department Cross Border Business Management Manager (Job ID: 2675)       Responsibilities To assist Team Head to formulate and implement business strategies in driving two-way business referral and revenue growth To drive to increase uptake of bank product & services of Mainland and Overseas customers To achieve the overall business target and generate extra revenue contribution from Mainland and Overseas customers To consolidate stakeholders' feedback ...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Branch Distribution & Services Department Branch - Relationship Manager (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 2714) Responsibilities To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cust...

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Human Resources Department Responsibilities To support the review and development of rewards strategies, including short-term and long-term incentives, as well as benefits review, to ensure they are in line with the market best practices and business strategies. To analyse and interpret statistical output from rewards/compensation surveys. To liaise with external service providers in designing and administering medical benefits and insurance policies for the Bank Group. To review and implement p...

Responsibilities: To be a team member of Segment Management and Marketing Department To manage and execute marketing campaigns including online, mobile, social media and traditional media to achieve business objectives To liaise with external parties including advertising & digital agencies, media agency, printer & other vendors for online/offline marketing collaterals To ensure marketing programmes to be implemented within approved budget To execute marketing programmes smoothly and eff...

Retail Lending Department Senior Manager, Risk & Fraud Management (Job ID: 2610) Responsibilities   To maximize the profit by balancing risks and returns To manage impairment loss within budget To control RoRWA meeting plan and credit performance ratios including charge off and delinquency benchmarking with market To understand customers' need & external economic environment and set appropriate underwriting guidelines for promoting right/ preferred products    Requirements  Universit...

Retail Lending Department Marketing Manager (Card Usage)  (Job ID: 2575) Responsibilities: Design and implement card spending programs and liaise with merchants to achieve business targets Incorporate digitalization into card spending mechanics and keep abreast of market conditions and competitor offers To work closely with internal and external stakeholders to ensure smooth implementation of program To liaise potential business partners for marketing promotion and new initiatives To monitor the...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Retail Lending Department Business Analytics Manager (Job ID: 2468) Responsibilities To offer customer segmentation options, implement a successful competitor analysis strategy and perform internal segmentation analysis on Retail Lending Department’s products To segment customer database according to the criteria like customer value, their needs, etc. to support cross-selling and retention activities as well as marketing campaigns To perform validation, ongoing tracking and enhancement of segmen...

Branch Distribution & Services Department Cross Border Relationship Manager (Job ID: 2638) Responsibilities To promote retail banking and wealth management products to retail Cross Border customers To acquire new Cross Border customers through sales and marketing activities, and identify potential business opportunities for sustainable business growth To provide differentiated services for customers, maximize business acquisition and enhance the Bank’s image To establish long-term relationsh...

Branch Distribution & Services Department Cross Border Business Management Manager (Job ID: 2675)       Responsibilities To assist Team Head to formulate and implement business strategies in driving two-way business referral and revenue growth To drive to increase uptake of bank product & services of Mainland and Overseas customers To achieve the overall business target and generate extra revenue contribution from Mainland and Overseas customers To consolidate stakeholders' feedback ...