Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Business Planning and Performance Management Manager (Financial & Business Optimization) (Job ID: 2523) Responsibilities To compile MI reports for measuring, monitoring and forecasting the business and financial performance To conduct analyses for the formulation of branch network, sales and business strategies To prepare departmental budget and financial plan against the business strategies To support cost management and monitor departmental bud...

Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...

Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Branch - Team Head, Relationship Manager  (Job ID: 1789) Responsibilities: To implement business plans to lead team to achieve preset sales targets and objectives To generate new business for the branch To identify customers’ needs and match their needs with appropriate products and services To provide high quality customer service and professional advise in the best interests of customers To ensure branch sales are in compliance with the Bank’s poli...

Branch Distribution & Services Department Branch - Relationship Officer (Job ID: 1113) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 2 years' banking experience providing financial services to retail cu...

Retail Lending Department Assistant Marketing Manager / Officer (Retail Product) (Job ID: 2573) Responsibilities To be a member of Retail Lending Department To prepare regular business reports and manage marketing materials To perform market analysis to establish business plan and marketing strategies To provide support for formulating product strategies and programme expenses tracking to achieve business targets To assist in implementing the strategies and monitor the results and business perfo...

Retail Lending Department Marketing Manager – Loan on Card (Job ID: 2440) Responsibilities To achieve targets of loan-on-card balance, drawdown amount and interest income To analyse market trend and P&L status to review product’s competitiveness in the market To control & monitor marketing expenses To identify business opportunities and insights from data analytics. Recommend business initiatives to achieve the targets To formulate business strategies to build market awareness and market...

Responsibilities: To be a team member of Productivity & Service Quality Department To conduct review and identify opportunities for cost efficiency, productivity and service quality improvement, and formulate related project management plans To take ownership of specific initiatives from inception to implementation, solve complex problems and deliver financial results which contribute to the achievement of project assignments To synthesize process improvement initiatives at different stages ...

Responsibilities: To be a team member of Productivity & Service Quality Department To work with the stakeholders to identify opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To act as a strategic partner to Business Leaders, Champions and Sponsors to promote productivity and quality within and across various business functions To develop framework, tools, metrics and methodologies to facilitate ...

Productivity & Service Quality Department Section Head & Senior Manager, Operations Efficiency (Job ID: 2363) Responsibilities To oversee the Section and work with the stakeholders to identify process improvement opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes, streamline end-to-end proces...

Key Responsibilities Acts as a key member in the Communications Team and works with Communications Manager to maintain effective communications with all stakeholders internally and to help build positive image of the school externally in the wider community Manages media relations, arranges media interviews, writes press release and proposes promotion focus for advertisement Supports the Communications Team on issues management Copywrites and translates school promotional materials Organises cor...

Risk Strategy & Governance Department Risk Officer (Basel Modelling & Coordination) (Job ID: 2569)     Responsibilities   To be a team member of Risk Strategy & Governance Department To conduct data mining and develop credit rating models and scorecards To carry out credit portfolio management and prepare MIS reports To conduct data analysis related to risk related issues     Requirements     University graduate in Risk Management, Statistics or Quantitative Analysis 1 - 2 years of e...

Productivity & Service Quality Department Section Head & Senior Manager, Operations Efficiency (Job ID: 2363) Responsibilities To oversee the Section and work with the stakeholders to identify process improvement opportunities, formulate related project management plans and deliver improvement for cost efficiency, productivity and service quality management To develop framework, tools, metrics and methodologies to facilitate the stakeholders to drive changes, streamline end-to-end proces...

Responsibilities To be a team head under MPF Administration Section to manage the team to complete the MPF projects To manage a team of business analysts for document preparation of requirements, user acceptance test planning and execution, system training and coordination of the production release To manage system related projects, monitor the project progress and arrange the system deployment with other departments and external vendors To perform system evaluation To control the system costs (...

Responsibilities To provide full range of secretarial and administrative support to the Senior Executive, including making travel arrangements and managing daily schedule To assist in event planning, coordination of guest meeting and social functions To attend to various personal matters of the Senior Executive that requires assistance To undertake any other duties as directed by the Senior Executive   Requirements Degree holder or above Minimum of 4 years’ secretarial/personal assistant experie...

Credit Risk Management Department Responsibilities To handle control work including exception reports review, monitoring of warning signals, and recommending appropriate remedial strategy according to the laid-down policies and accounting standards To assist in developing internal procedures and guidelines related to regulatory compliance To keep abreast of new regulatory requirements related to risk management processes To participate in ad-hoc projects Requirements University graduate, with pr...

Overseas Branch Operations & Development Department Senior Credit Manager / Credit Manager (Job ID: 2520) Responsibilities To assess, review and recommend credit proposals, loan reviews and status reports submitted by overseas branches and arrange approval based on the respective lending authorities To review the credit policies of overseas branches periodically and suggest appropriate amendments when necessary To assist Division and Department Heads to monitor the quality of loan portfolio ...

Risk Strategy & Governance Department Senior Risk Manager (Basel Modelling & Co-ordination) (Job ID: 2161) Responsibilities To plan and lead the development and enhancement of the credit risk rating models,  IFRS9 ECL models and stress-testing models To review the impact of the key risk areas for Basel III development and IFRS9 standards To perform the various initiatives assigned by GCRO and Head of RSGD Requirements University graduate OR Relevant Professional Qualification AND Minimum...

Asset & Liability Management Department Job ID: 2512 Responsibilities To be a team member of Credit Risk Management Department To review the loan loss allowance to ensure its adequacy and compliance to the credit guideline, regulatory requirements and IFRS 9 Accounting Standard To perform analysis and identify the key drivers attributable to the movement in impairment loss among various business lines To review and analyse the asset quality (mainly, impairment loss and impaired loan ratio) o...