Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Handle customer inquiries, request and complaints Handle customer requests on dispute transaction, re-issue of statement, sales slip or other information retrieval Maintain and update customer information upon request Assist Marketing department in telemarketing of credit card product Requirements Form 5 graduate or above 2-3 years’ relevant working experience in consumer finance / retail banking industry, preferable in credit card products Night shift duty is required Dynamic, ...

Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Contact with borrower to update overdue repayment Negotiate with borrower for repayment schedule Handle enquiries related to collection matters Perform daily duties in compliance with the internal code of conduct and external regulations   Requirements Form 5 / DSE graduates or above At least 1-2 years of debt collection experience in banks or financial company is preferable Working experience in customer services / telemarketing is an advantage Fluent in spoken and written Engl...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities Develop product (personal loan and credit cards) portfolio analytical reports and study to monitor business performance and provide insights and recommendation to formulate effective strategies and business plan Facilitate annual budgeting and performance monitoring. Facilitate KPI / target setting for Product & Marketing and sales teams and the development of incentive schemes Identify high opportunity segments and initiate effective campaigns like up-selling, cross-selling...

Responsibilities Responsible for data entry Verify client’s information Retrieve document from logistic company Provide administrative and clerical support Perform ad-hoc duties as assigned   Requirements Diploma or above Proficient in MS Office, especially Excel Require to work for 2 days per week...

Responsibilities Develop product (personal loan and credit cards) portfolio analytical reports and study to monitor business performance and provide insights and recommendation to formulate effective strategies and business plan Facilitate annual budgeting and performance monitoring. Facilitate KPI / target setting for Product & Marketing and sales teams and the development of incentive schemes Identify high opportunity segments and initiate effective campaigns like up-selling, cross-selling...

Responsibilities Conduct telephone interview to customers for assigned survey Responsible for data processing and report preparation Perform other ad-hoc duties as assigned   Requirements Secondary graduate or above 1 year’s relevant phone interview or customer service experience is preferable Proficient in Microsoft Office, e.g. Excel & Word Fluent in spoken & written Indonesian Bahasa and English Required to work at least 2 days per week Fresh graduate will also be considered...

Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Support daily branch operation Perform loan processing and administrative duties Handle customers’ enquires and complaints Support sales and marketing promotion activities Assist in cashier duties   Requirements Secondary graduate or above Minimum 1 year relevant working is preferable With telemarketing / customer service experience in Finance Company / Employment Agency is an advantage Knowledge in MS applications is a must Excellent in written and spoken English and Tagalog (F...

Responsibilities Responsible for data entry Verify client’s information Retrieve document from logistic company Provide administrative and clerical support Perform ad-hoc duties as assigned   Requirements Diploma or above Proficient in MS Office, especially Excel Require to work for 2 days per week...

Responsibilities Ensure the Operational Risk Framework is duly implemented and review the Key Control Self-Assessments (KCSAs) and Key Risk Indicators (KRIs) submitted from functions and businesses to assess the proper functioning and adequacy of existing controls Drive the Company’s operational risk culture and co-ordinate the KCSAs and KRIs submission with the business and function heads Design and implement effective control measures e.g. KRIs and monitoring plans for operational risk managem...

Responsibilities Identify and analyze new business opportunities in innovation, including, FinTech and business model innovation Lead fact-based analysis to develop relevant hypothesis for discussions and recommend strategic options for consideration by senior management Focus on entity-wide innovation, develop strategy papers and reports to articulate strategic plan, strategic analysis and business performance to support decision making Understand entity and business strategic objectives and ad...

Responsibilities Contact with borrower to update overdue repayment Negotiate with borrower for repayment schedule Handle enquiries related to collection matters Perform daily duties in compliance with the internal code of conduct and external regulations   Requirements Form 5 / DSE graduates or above At least 1-2 years of debt collection experience in banks or financial company is preferable Working experience in customer services / telemarketing is an advantage Fluent in spoken and written Engl...

Responsibilities Develop product (personal loan and credit cards) portfolio analytical reports and study to monitor business performance and provide insights and recommendation to formulate effective strategies and business plan Facilitate annual budgeting and performance monitoring. Facilitate KPI / target setting for Product & Marketing and sales teams and the development of incentive schemes Identify high opportunity segments and initiate effective campaigns like up-selling, cross-selling...