Branch Distribution & Services Department Relationship Manager - Branch (Job ID: 1907) Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions Requirements: University graduates preferred, with a minimum of 4 years' banking experience providing financial services to retail cu...

Branch Distribution & Services Department Assistant Customer Engagement Manager/Customer Engagement Officer (Job ID: 2545) Responsibilities To provide execution support for various customer portfolio growth as well as customer loyalty and retention programmes to improve portfolio revenue To support the development of customer contact plan and product cross-selling solutions to drive customer total relationship balance and revenue growth To organize and support customer events to deepen custo...

Securities Services Department Sales and Marketing Officer (Job ID: 1515) Responsibilities:   To assist in developing and implementing marketing activities to achieve business targets To liaise with internal departments to accomplish marketing campaigns, promotion activities and cross-selling activities To collect market intelligence and conduct survey on pricing strategies To prepare proposal for seeking approval on pricing & marketing programs and  inform concerned Branches and Departments...

Branch Distribution & Services Department Assistant Deposit Product Manager / Officer (Job ID: 2465) Responsibilities To assist in implementing business plans for CASA deposit by launching marketing campaigns, products and services to maintain the competitiveness of the Bank’s business and growth in deposit portfolio and revenue To assist to formulate and execute CASA balance growth, strategy and prepare budget related to deposit business to align with the goals of Personal Banking Division ...

Branch Distribution & Services Department Branch - Customer Services Officer/Teller (Job ID: 2089) Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries Requirements: HKCEE/HKDSE or above, with 5 subjects, including Chinese, English and Mathematics, at Level 2/Attained/Grade E or above Strong desire to develop career in banking industry Strong commitment and good communication skills Candidate without relevant working e...

Branch Distribution & Services Department Insurance Specialist - Branch (Job ID: 1295) Responsibilities: To promote insurance products at branches i.e. maximize bancassurance business, execute related department strategies and business plans, and drive marketing programs as well as optimize sales preparation and operations To provide training to frontline sales staff on insurance product knowledge, market updates, and selling skills To arrange mentors to newly joined sales staff To monitor s...

Key Responsibilities Acts as a key member in the Communications Team and works with Communications Manager to maintain effective communications with all stakeholders internally and to help build positive image of the school externally in the wider community Manages media relations, arranges media interviews, writes press release and proposes promotion focus for advertisement Supports the Communications Team on issues management Copywrites and translates school promotional materials Organises cor...

Key Responsibilities To prepare materials required by teachers before lessons To assist teachers and students during practical lessons To ensure the equipment and machinery are regularly inspected and maintained To maintain a safe working and learning environment To be responsible for storage and replenishment of supplies and equipment   Requirements Bachelor’s degree holder Good command of oral and written English Working experience in an educational setting is desirable The remuneration packag...

Responsibilities To lead and manage to drive the formulation and commercialization of innovation and FinTech strategies aimed at strengthening the bank’s competitiveness in responding to the uplifting of new industry standards and customer expectations along with the competitions introduced by the emerging unconventional FIs in the market place To be the advocate for business innovation. Nurture innovative culture, introduce new ways of thinking and working.  Drive business innovation through id...

Independent Validation Section of the Risk Management Division Risk Manager (Independent Validation Section) (Job ID: 2093) Responsibilities To assist in the design of the validation framework and methodology in compliance with the requirements from the regulators To independently validate internal rating models for various types of exposures developed by Model Development team and conduct review on stress testing To independently perform review and validation on the risk data aggregation capabi...

Section Head & Senior Manager, Partnership & Ecosystem (Job ID: 2605) Responsibilities To lead the development of corporate engagement on target ecosystems To develop, cultivate, and grow relationships with new and existing corporate partners for strategic expansion To monitor and drive partner delivery.  Ensure all parties are fulfilling their contractual obligations with top quality outcome To establish a series of strategic alliances such as technology solution providers, universities...

Head of Data Science & Governance (Job ID: 2599) Responsibilities To be the voice of data within the bank, drive the strategy of data as a business asset To be responsible for the governance adherence and data lifecycle management across the bank To manage master data to enhance the bank’s competitiveness and improve customer experience To establish data policies, standards, methodologies and tools that fit business needs and comply with regulations and procedures To establish and manage dat...

Trade & Loan Services Department Assistant Manager (Trade Services)  (Job ID: 2391) Responsibilities:  To handle trade services transactions. To perform documents checking according to UCP & other international standard practices. To handle customer enquiries and participate in various business process improvement projects. To ensure compliance with regulatory requirements, internal policies and guidelines, To take up ad-hoc tasks as assigned. Requirements:  Post-secondary graduate. Hold...

Responsibilities To support the Head of Data Science & Governance to establish the governance and quality standards for the bank’s data management, aimed at strengthening the bank’s competitiveness and improve customer experience through the use of data assets To define data strategy to establish and ensure adherence to the bank’s data governance framework for data policies, standards, governance metrics, processes and data architecture To stay ahead of data governance best practices and ide...

Responsibilities To support the Head of Data Science & Governance to materialize and design data architecture based on requirement and scope To develop and determine long-term strategic goals for data architecture vision and standards To build an enterprise data management framework To evaluate new and existing tools and technologies to address business problems through modeling and understanding key business processes To deliver complex data models, ETL processes and data warehouse To lead ...

Section Head & Senior Manager, Digital Strategy & Projects (Job ID: 2606) Responsibilities To lead in planning and executing business strategies for the bank’s digital and innovation banking services To design, track and continuous update the bank’s digital roadmap To lead and coordinate the implementation of the latest digital banking solutions and initiatives for the bank To lead and manage projects to enhance the digital banking channels to increase the bank’s competitiveness To colla...

Responsibilities To support the Head of Data Science & Governance to create roadmap for implementation of data and analytics strategy To build data models.  Review and validate models effectiveness and performances To interpret and present modeling and analytical results to management with insights To evaluate new and existing big data tools to derive and develop new data attributes/ features for modeling To lead the analytics team to address statistical, machine learning, and data understan...

Responsibilities To plan and execute customer experience of the bank’s digital communication channels, including website, mobile app, other digital channels and internal system To perform continuous optimization of internal and external communication channels and system To establish the bank’s customer experience framework To lead in studies and research for market intelligence and customer insights to improve customer experience To deliver change initiatives by leveraging relevant tools to meas...

Overseas Branch Operations & Development Department Senior Business Manager / Business Manager (Job ID: 2613) Responsibilities To assist the bank’s overseas, Taiwan and Macau branches to promote their products and services to customers in Hong Kong and Mainland China; To co-ordinate business related issues with Hong Kong-based and China-based customers on behalf of overseas, Taiwan and Macau branches; To promote and solicit business (including loans, deposits and other services) for overseas...

Compliance Review Department Compliance Manager - Compliance Review (Job ID: 2592) Responsibilities To carry out the compliance monitoring programmes on high-risk operations To perform scheduled branch visits To perform compliance review / self-assessment on selected operations To prepare management report on branch visit and compliance review/ monitoring To provide recommendations on compliance issues and findings being identified To follow up the implementation of recommendations issued To ass...