Job Description Looking after the Hotel and our guests at night. A crucial role, producing reports for the Hotel and attending to guests needs throughout the night. Able to make sound decisions for requests and events.  •      Able to work independently •      Previous experience in Front Office and Opera •      Great people and communication skills •      A high level of atten...

Job Description Join the French inspired Sofitel Queenstown Hotel & Spa, celebrating one-of-a-kind luxurious Hotel experiences for our guests, in the heart of beautiful Queenstown. A fine example of Sofitel's renowned gastronomy, for Left Bank Bistro you will blend the best of New Zealand and French bistro-style cuisine to provide fresh and flavoursome offerings. The successful candidate will be able to: Organise an assigned section and ensure it runs efficiently and productively. Be fa...

Job Description Assist in the management of the hotel Front-Office operation to achieve a reputation as a market leader in individualised customer focused service in the hotel locality. Explaining and enforcing safety regulations Perform Front Office and hotel reception duties as well as Housekeeping and Food and Beverage duties as required Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/ check out processes follow set procedures and are cus...

Job Description Support our fast-paced and incredible Kitchen team in our award winning property located in the heart of beautiful Queenstown. Assist with the assembly and preparation of ingredients for cooking as required; Be responsible for the cleaning duties within the kitchen and food preparation areas; Maintain a high level of workplace hygiene and safety in the kitchen and related areas; Become a part of our sociable and diverse team of ambassadors. Work Experience Previous kitchen experi...

Job Description Providing support to the Reservations department by accurately and efficiently receiving and processing guest reservations requests, whilst observing hotel policy and procedures for the property operations, and ensuring a timely response to all reservations enquiries. Specific duties will include: Process and input FIT reservations following hotel reservations policy Ensure all reservations are accurately actioned within the same working day. Assist with the input of group reserv...

Job Description This position is a fantastic career opportunity for a front of house extraordinaire with strong administration skills. Reporting to the Front Office & Reservations Manager or her delegates, you will be the first contact with our guest on arrival and assisting them during their stay. You are positive while working in a fast paced environment. You have a fun personality, who enjoys having a laugh at work. You are a guest obsessed leader, who feels a passion for hotels. You are ...

Job Description This position is an opportunity for a team member who has previous food & beverage experience and is willing to branch out and expand their food & beverage experience and knowledge. Your mission, is the guest satisfaction and everything that takes you to achieve that ultimate goal. This is a very hand on role. Your week may include a variety of shifts in Food & Beverage in a variety of shifts (Breakfast, Bar or A la Carte Dinner). Occasionally you may be required to a...

Job Description This position is an opportunity for a team member who has previous experience in housekeeping and is willing to join Accor, leader in hospitality services. Your daily mission, is the guest satisfaction and everything that takes you to achieve that ultimate goal. This is a very hand on role. Based at the Housekeeping department, your shifts may include the cleaning of guest rooms, common hotel areas and public spaces, conference rooms. You may also assist with delivery of linen, p...

Job Description Step into SoSpa, voted Oceania's Best Luxury Destination Spa by World Luxury Spa Awards. Be part of our team, offering signature treatments and services that lavish the face and body, where radiance is synonymous with balance and wellbeing, all aimed at rejuvenating, regenerating and illuminating from within.  The successful candidate will be responsible for:  Massaging the soft tissues of the body, such as muscles, tendons, and ligaments, to assist healing. Utilising a...

Job Description To carry out allocated cleaning duties, achieving established standards of cleanliness and presentation to meet guests’ needs and exceed their expectations in regard to the cleanliness of the room and public areas of the hotel. Work Experience Physically fit as work is demanding Benefits Part of a great team Accor national benefits and training...

Job Description Join the French inspired Sofitel Queenstown Hotel & Spa, celebrating one-of-a-kind luxurious Hotel experiences for our guests, in the heart of beautiful Queenstown. A fine example of Sofitel's renowned gastronomy, for Left Bank Bistro you will blend the best of New Zealand and French bistro-style cuisine to provide fresh and flavoursome offerings. For 1789 Bistro, you will be preparing a selection of hearty, shared style dishes, brimming with balanced flavours that match...

Job Description Join our five star luxury property and assist in the day to day operations of the Front Office Team. The successful candidate will deliver Receptionist and Concierge service and ensure our guest needs are met and exceeded. Key duties will include: Providing quality service to the customer Responding to guest requests promptly, efficiently and courteously during reservations, check-in, check-out and throughout their stay. Maintain strict security procedures to ensure guest confide...

Job Description   Perform the tasks of order taking and maximize sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests. Looking after the guests needs. Setting up the restaurant, bar and meetings Delivering orders promptly Work Experience Great communication skills Assist the guests needs Previous bar and waiting experience in a la carte, buffet and tdh would be an advantage ·   Benefits Great team to work...

Job Description Manager on shift to oversee the day to day running of the Hotel operation in the absence of the General Manager. Overseeing, mainly Front Office: telephones, portering, security, parking and night functions but not limited to a s responsibility is to oversee all outlets and assist where needed, including Housekeeping and the Food and Beverage outlets   Outside of office hours the Hotel Operation is the responsibility of the /Duty Manager.  Ensuring that servic...

Job Description Ensure a smooth and efficient experience delivered to all guests at registration, during their stay and at check out.  ·      Accurately and efficiently receive and process guest reservations whilst observing policy and procedures for the hotel operation.  ·      Attend to all incoming calls via switchboard in a professional and polite manner, constantly striving to provide Total Customer Satisfaction. To ...

Job Description Take the next step in your hospitality career by joining our incredible Food and Beverage team at our Award Winning 5 star property in the heart of beautiful Queenstown: Provide friendly and efficient five star food and beverage services to our guests across our two beautiful F&B outlets within the property; Engage with all our guests in a personable and friendly manner, building rapport and creating connection; Become a part of our sociable and diverse team of ambassadors; M...

Job Description This role is aimed at a beginner chef who is looking to kickstart their career in a fast paced, upscale restaurant. Reporting directly to the Executive Chef, you will learn and then demonstrate the highest of standards in presentation, cookery and creativity alongside a talented and ambitious team. Hotel St Moritz as an MGallery is fortunate to have one of Queenstown’s most renowned restaurants on site. Its well-travelled and sophisticated customers include in house guests (FIT’s...

Job Description Assisting our Lombardi kitchen team in ensuring the area is clean and hygienic. Tasks include washing dishes, clearing away, looking after the staff canteen and occasionally helping with prep. Shifts are either morning or evening. Contract will be for minimum of 16hrs guaranteed, but likely to be doing between around 20hrs, so a good part time role that may suit a student, parent juggling childcare or a second job. Work Experience Work Experience No previous experience required, ...

Job Description Reporting directly to the Executive Chef, you will ensure that the highest of standards in presentation, cookery and creativity are carried out by your talented and ambitious team. Hotel St Moritz as an MGallery is fortunate to have one of Queenstown’s most renowned restaurants on site. Its well-travelled and sophisticated customers include in house guests (FIT’s, conference, VIP’s), as well as a loyal base of locals, and owners. You will oversee the preparation, produc...

Job Description A dynamic and flexible role that centres on the guest journey, demonstrating your warmth, enthusiasm and commitment to excellence. Provide guests with authentic and bespoke customer service to create a memorable stay and Queenstown experience. As this position merges several roles, we are looking for someone who is flexible, willing to learn and develop, enjoys a challenge and can manage and prioritise their time well while maintaining a high level of service. RESPONSIBILITES: We...