Job Description This position is responsible for all internal and external woodworks in the hotel, as well as locks repair and replacement including keys duplication and purchase. Work Experience • Secondary / High school education • Trade Certificate will be advantageous • Minimum 3 years of relevant hands on experience in area of expertise  • Good reading and oral proficiency  in both Vietnamese and English Benefits Employee benefit card offering discounted rates in Accor Hotels worl...

Job Description To ensure the smooth running of the restaurant service, following and monitoring proper performance standards for guest services and maximizing departmental profit. Work Experience Secondary / High school education Additional certification(s) in Food & Beverage will be an advantage Good reading, writing and oral proficiency in both Vietnamese and English language Ability to speak other languages and basic understanding of local languages will be an advantage Minimum 2 years o...

Job Description Organize and transport all supplies required for the set-up of a function Assist in the set up and break down function rooms according to standard operating procedures Prepare and ensure mise-en-place is complete Deliver F&B/banquet services in accordance to departmental standards and procedures Ensure that all service and storage areas are kept safe, clean and locked Report any complaints, incidents or any other irregularities to management Perform functions of cashiering an...

Job Description Prepare the menu for canteen. Arrange works for subordinates to ensure meals for staff ready to serve on time. Implement, inspect and supervise the procedure of processing and preserving food in accordance with the hotel's regulations. Other jobs as assigned by the Executive Chef Work Experience • Working experience as a Demi Chef Canteen or similar role • Must have basic English skills • Customer service attitude • High school or equivalent education Benefits • Competitive ...

Job Description Receive, record and transmit guest requests accurately Prepare and distribute various departmental reports Input accurate room status into system daily and investigate discrepancies Maintain and update administrative data Maintain key control and monitor lost properties Maintain work area in a proper state of cleanliness Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive Housekeeper Be fami...

Job Description Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition Supervise the Front Office and Housekeeping team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue Monitor Front Office to ensure priority members known repeat guests and other VIPs receive special attention and recognition Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, i...

Job Description To provide cleaning service to guest rooms and respond to guest requests ensuring maximum guest satisfaction in accordance to Hotel established standards. To ensure all guest areas on floor like corridor, guest rooms are cleaning daily and follow up hotel standard. To clean guest floors and surrounding service areas in accordance to the standard required by our hotel. To assist as required in all areas of the Housekeeping Department. Work Experience High school education Good ora...

Job Description Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor Maintain equipment in a proper state of cleanliness Maintain a section room report as well as a daily productivity report Reports l...

Job Description ·        Assist the Cluster Chief Engineer in every aspect of the operation as requested. ·        Substitute for the Cluster Chief Engineer in all matters in any absence from duty. ·        Supervise technicians and contractors under his responsibility for performance, quality of work and attendance. ·        Prepare week...

Job Description Ensure working knowledge of all hotel public areas, front of the house and back of always clean and follow up hotel standard. To take care about the landscape and water the plan daily in all public area. Ensure cleaning schedules are completed in a routine and timely manner To be aware and have knowledge how to use each chemical and purpose for each kind. To be aware and have knowledge how to use and maintain all housekeeping machine. To make sure all are clean To maintain the up...

Job Description To ensure the cleanliness of public areas, back office, Gym, swimming pool, F&B outlets, function, meeting room, toilets, lockers, basement, pavements etc) are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel. To supervise Public Area Attendants and surrounding service areas. Paying attention to details by keeping the standard of public area.. To work on a rotation basis within the Housekeeping department. To shampoo and up...

Job Description This position is responsible for supporting the Sales Manager in sales activities in line with the annual sales and marketing plan and to achieve/ exceed budget in executing the sales strategy of the Hotel. Work Experience Diploma in Tourism/Hospitality Management/ Event Management Excellent in reading, writing and oral proficiency in both English and Vietnamese language Proficient in MS Excel, Word, Powerpoint Service oriented with an eye for details Ability to work effectively ...

Job Description Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues Check that all Front Office employees report to work punctually and are well groomed before each of their shift Conduct daily briefings and ensure that all pertinent information is well received by team members Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough fol...

Job Description To work with a team spirit and to ensure that all hotel guest rooms, other facilities and equipment are working in good condition. Performs the tasks assigned to the highest standards ensures their implementation while working independently. Is familiar with all related company documentation and especially with the relevant  Operational Standards Manual  for his/her field of responsibility. Is aware of the daily hotel activities and has product knowledge of all the hote...

Job Description • Administrative and secretarial support to GM/AGM • Arrange and handle daily agenda of GM/AGM • Participate in meetings, minutes taking and follow-up actions • Coordinate projects and follow up across Accor North Vietnam • Support GM/AGM & management team in implementing and complying with the company’s policies • Maintain good working relationship with internal and external stakeholders Work Experience • Bachelor degree required • 3 years experience in a similar position wi...

Job Description • Take charge of Hanoi and the north market • Lead the sales team in Hanoi • Assist the DOSM in overall sales performance • Ensure Sales target Work Experience • Experience in similar position preferably in international 4-5 star hotel/resort. • Proven sales achievement in previous properties • Knowledge, experience, accounts in Hanoi and the north market • The ability to lead and motivate a team with proven supervisory experience over a sales team • Excellent in Vietnamese; Good...

Job Description Prepare for daily arrivals in terms of room allocation, check traces for any special requests of guests. Register and process check in for all arrivals. Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed. Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. Handle issuance of guest room key cards and ensure effective control for guest security. Assi...

Job Description To supervise the assigned station / section, produce a consistent, high quality product, ensure a courteous, professional, efficient and flexible service consistent with Mövenpick Hotels & Resorts Standards Policies & Procedures in order to maximize guest satisfaction. Work Experience *Strong background of culinary education and experience *Minimum 2 year professional experience in international hotels is an advantage *Demonstrated leadership skill *English communication ...

Job Description What you will be doing: Has to make sure that standard recipes and plating guides are followed at all times in her/his outlet. Makes sure all guest order at all times and all food quality of the products is as per standards. Prepare an own inventory list for the respective station. Controls food wastage, without compromising on food quality. Be familiar with the operational procedures of all equipment in the kitchen and operate them in the correct manner to ensure the maximu...

Job Description What you will be doing: Has to make sure that standard recipes and plating guides are followed at all times in her/his outlet. Makes sure buffets are refilled at all times and all food quality of the products is as per standards. Prepare an own inventory list for the respective station. Controls food wastage, without compromising on food quality. Be familiar with the operational procedures of all equipment in the kitchen and operate them in the correct manner to ensure the m...